Returns & Exchanges
U.S. Polo Assn. Australia offers a 30-day return policy for all items purchased online, provided they are in original condition with tags attached. We are committed to ensuring you are completely satisfied with the quality and fit of your authentic sport-inspired apparel.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn items with original packaging and tags into a mailing satchel, ensuring you include the provided packing slip.
- 3.Affix Shipping Label
Print the prepaid shipping label generated from our portal and attach it clearly to the front of your return package.
- 4.Drop Off and Track
Hand your package to any Australia Post outlet and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
